Refund and Returns Policy

RETURN & EXCHANGE POLICY

Replacement and exchange policies apply if your product is damaged during shipment or if an incorrect item is delivered. You can contact our customer support team to report the issue for an immediate resolution. Please note that requests for replacement or exchange must be made within 2 days of delivery.

If the product you receive is found to be faulty upon arrival, we will offer a replacement or repair, as appropriate.

Please review our return and exchange policies in detail below:

RETURN

At PAK Tameer, we do not offer a return policy, as all our products are custom-made to order. However, replacements or exchanges may be accommodated in certain cases, subject to our terms and conditions.

Please ensure you have a confirmation email or sales invoice as proof of purchase.

EXCHANGE

If you wish to exchange a product based on your preferences, please contact us via phone or email within 2 days of placing the order or receiving the product.

To process the exchange, proof of purchase in the form of a confirmation email or sales invoice is required. The exchanged goods will be delivered within 1 to 4 weeks, depending on the product.

FAULTY PRODUCTS

If you receive a faulty or damaged product, it will be either exchanged or repaired based on your preference and the nature of the issue.

Please let us know within 1 to 2 days via email or phone, and we’ll promptly arrange everything to ensure you receive the service you need as quickly as possible—your satisfaction is our top priority.

For more details, please contact us via email at info@paktameer.com or call our official numbers: 03-111-444-424 / 03-171-774-424